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We guarantee success


For over 45+ years Oakstone CME, has been working with experts and key leaders to develop CME and board reviews tailored to your success and keeping you current. We are so confident in the quality of the materials we provide that we offer a pass guarantee on all of our board review products. If you use our board review products to prepare for your boards and do not pass the exam, you will receive a full credit toward a future purchase of Oakstone CME products.

The guarantee is applicable only to purchasers of CMEinfo board reviews, CMEinfo Insider and MKSAP 18 Audio Companion. Purchasers are those with a registered Oakstone account and respective User ID and password.

Credit requests must include:


Full name, phone number, email and mailing address, plus Proof of Purchase – receipt showing:

  • Date of Purchase – only purchases from the last 12 months qualify
  • Purchase Price – including taxes, shipping, etc.
  • Product Purchased – name and description of board prep study aid.

A copy of your board failure notification, and our system certificate. If you answered all of the questions and earned all of the CME credits, you will receive credit toward future Oakstone CME purchases. Your exam record will be destroyed.

How to request your credit


If you failed to pass your board examination on the first attempt, you may request a credit of the cost of your purchase price to:

Ebix │ Oakstone

Attn: Verification Department

Two Perimeter Park South, Suite 160E

Birmingham, AL 35243

All submissions will be carefully reviewed for completeness and accuracy before being considered.